Coop hackers boast of stealing 20 million customers data as retailer admits LBC
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pp3 May 2025 1825 Updated 3 May 2025 1931pp
By Jacob Paul
ppThe cyber attackers allegedly behind a hack on the Coop have bragged about vast scale of their attack forcing the supermarket chain to row back on claims it suffered a small impactppDragonForce the criminal group claiming responsibility has alleged it managed to infiltrate IT networks and steal 20 million customers data Employee data has also reportedly been stolenppMessages sent to the head of Coops head of cybersecurity on April 25 have been published by the BBC ppThey read Hello we exfiltrated the data from your company ppWe have customer database and Coop member card datappCoop said it was forced to shut some operations after it reported hackers attempts to gain unauthorised access to its network on Wednesday ppRead more Coop apologises after hackers access members personal datappRead more MS working day and night to manage impact of cyber attackppThe retailer initially claimed the hack had only a small impact on the company ppBut the firm later raced to apologise admitting the hackers had accessed data relating to a significant number of our current and past members ppA spokesman said As a result of ongoing forensic investigations we now know that the hackers were able to access and extract data from one of our systems The accessed data included information relating to a significant number of our current and past membersppThis data includes Coop Group members personal data such as names and contact details and did not include members passwords bank or credit card details transactions or information relating to any members or customers products or services with the Coop GroupppThe National Cyber Security Centre NCSC and the National Crime Agency NCA has been called on as Coop continues to grapple with the impacts ppThis also comes as the Metropolitan Police investigates a cyber attack on Marks Spencer after a hack caused chaos for the retailer leaving shop shelves bare and online sales haltedppThe force confirmed on Wednesday that officers from its cyber crime unit are investigating amid reports a hacking group known as Scattered Spider may have carried out the attackppThe criminal group reportedly involves British and American teenagers It comes after a cyber attack plunged the retailer into chaos last Monday leaving the company battling the lasting impacts as the crisis dragged on ppThe incident was thought to be driven by a ransomware attack which forced some of its internal processes offlineppHarrods was the third retailer targeted in the string of cyber attacks over the last weekppThe disruption caused by cyber attacks on these businesses have been significant with reports of empty shelves and online orders being cancelled So far theres no evidence of personal data being taken and in the case of the CoOp shutting down some of their systems stopped the attack from spreading writes LBCS technology correspondent Will Guyatt ppThe words cyber attack still elicit a Pavlovian response and should but the more and more we hear of cyber attacks the less were going to care If one happens and youre at risk change your password keep an eye on your credit record and move on its an annoying part of our increasingly digital world he advises ppSee more More Business NewsppSee more More Business NewsppSee more Latest UK NewsppSee more More Topicsp
LBC
pp
James OBrien
10am 1pm
pp
Business Money
ppJames OBrien is Leading Britains Conversationpp
Use the LBC app to listen to live radio for LBC LBC News
pp
Listen
pp3 May 2025 1825 Updated 3 May 2025 1931pp
By Jacob Paul
ppThe cyber attackers allegedly behind a hack on the Coop have bragged about vast scale of their attack forcing the supermarket chain to row back on claims it suffered a small impactppDragonForce the criminal group claiming responsibility has alleged it managed to infiltrate IT networks and steal 20 million customers data Employee data has also reportedly been stolenppMessages sent to the head of Coops head of cybersecurity on April 25 have been published by the BBC ppThey read Hello we exfiltrated the data from your company ppWe have customer database and Coop member card datappCoop said it was forced to shut some operations after it reported hackers attempts to gain unauthorised access to its network on Wednesday ppRead more Coop apologises after hackers access members personal datappRead more MS working day and night to manage impact of cyber attackppThe retailer initially claimed the hack had only a small impact on the company ppBut the firm later raced to apologise admitting the hackers had accessed data relating to a significant number of our current and past members ppA spokesman said As a result of ongoing forensic investigations we now know that the hackers were able to access and extract data from one of our systems The accessed data included information relating to a significant number of our current and past membersppThis data includes Coop Group members personal data such as names and contact details and did not include members passwords bank or credit card details transactions or information relating to any members or customers products or services with the Coop GroupppThe National Cyber Security Centre NCSC and the National Crime Agency NCA has been called on as Coop continues to grapple with the impacts ppThis also comes as the Metropolitan Police investigates a cyber attack on Marks Spencer after a hack caused chaos for the retailer leaving shop shelves bare and online sales haltedppThe force confirmed on Wednesday that officers from its cyber crime unit are investigating amid reports a hacking group known as Scattered Spider may have carried out the attackppThe criminal group reportedly involves British and American teenagers It comes after a cyber attack plunged the retailer into chaos last Monday leaving the company battling the lasting impacts as the crisis dragged on ppThe incident was thought to be driven by a ransomware attack which forced some of its internal processes offlineppHarrods was the third retailer targeted in the string of cyber attacks over the last weekppThe disruption caused by cyber attacks on these businesses have been significant with reports of empty shelves and online orders being cancelled So far theres no evidence of personal data being taken and in the case of the CoOp shutting down some of their systems stopped the attack from spreading writes LBCS technology correspondent Will Guyatt ppThe words cyber attack still elicit a Pavlovian response and should but the more and more we hear of cyber attacks the less were going to care If one happens and youre at risk change your password keep an eye on your credit record and move on its an annoying part of our increasingly digital world he advises ppSee more More Business NewsppSee more More Business NewsppSee more Latest UK NewsppSee more More Topicsp
