Advisory Cybersecurity incident WestJet official site
pWestJet is aware of a cybersecurity incident involving internal systems Please visit WestJets newsroom for more informationppBy using the WestJet website you agree to the website terms of use the privacy statement and the use of cookies
ppCheck back laterppUPDATE June 18 3 pm MTppWestJet has made significant progress on safeguarding our digital environment and supporting the specialized teams working to resolve the cyber incident that began on June 13 2025 ppAs soon as a cybersecurity incident was identified we took immediate action including but not limited to launching an investigation engaging world class thirdparty cyber security experts and forensic specialists and notifying our people and guests of our ongoing efforts ppWe are working as quickly as possible to assess any potential data in scope Our investigations are ongoing and we will provide updates as appropriate in the future We have engaged with law enforcement and are complying with our regulatory obligations in the meantime The protection of our data is of utmost importance to us and we thank all of our guests for their continued patience at this timeppJune 15 3 pm MTppAs we continue work to determine the extent and overall impact of the cybersecurity incident some guests may temporarily encounter intermittent interruptions or errors while using the WestJet app andor WestJetcom and we are working to resolve these issuesppOur operations remain safe and stable and are not impacted by the situation WestJet is grateful to our guests our people and our partners for their support and patience Regular updates will continue to be provided as more details can be sharedppJune 15 11 am MTppAs of this morning WestJet continues to make progress on safeguarding our digital environment and supporting the specialized teams working to resolve this situation We continue to cooperate with all associated regulatory bodies and law enforcement while prioritizing minimal disruption to our guests and employeesppWestJet is grateful to our guests our people and our partners for their support and patience Regular updates will continue to be provided as more details can be sharedppJune 14 9 pm MTppThere is no new information to share as WestJet continues to respond to a cybersecurity incidentppOur operations remain safe and unaffected while we work towards resolving the situationppWestJet is committed to providing regular updates to maintain transparency and will update this page every 12 hours or sooner as additional information becomes availableppJune 14 9 am MTppWestJet continues to respond to a cybersecurity incident that is affecting access to some services and software systems ppOur operation is running safely and remains unaffected by the current situation at this time We are actively working to understand the extent of impact and have expedited resolution efforts We apologize to our guests and employees for any interruptions they may be experiencing as a result ppWestJet is committed to providing regular updates to maintain transparency and will update this page every 12 hours or sooner if required as any additional information becomes availableppJune 13ppWestJet is aware of a cybersecurity incident involving internal systems and the WestJet app which has restricted access for several users We have activated specialized internal teams in cooperation with law enforcement and Transport Canada to investigate the matter and limit impactsppWe are expediting efforts to maintain the safety of our operation and safeguard sensitive data and personal information for both our guests and employees and we apologize to all guests for any disruption to their access to WestJets servicesppIt is too early to speculate on details though we are committed to sharing what we know as information becomes available WestJet advises that guests and employees exercise additional caution at this time especially when sharing personal informationppPlease find the latest information available on WestJetcom or Xcomwestjetnewspp
As Canadas winter weather approaches WestJet is enhancing its operations to ensure a smooth and reliable travel experience for guests during the busiest season of the year
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Due to Hurricane Milton for the safety of our guests and crew WestJet has issued travel advisories for Fort Lauderdale Orlando Fort Myers and Tampa and Nassau
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With more than 10 per cent of its fleet continuing to undergo inspection and repairs due to the storm system that impacted the airlines global hub on August 5 2024 WestJet continues to issue proactive cancellations across August to account for reduced capacity
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ppCheck back laterppUPDATE June 18 3 pm MTppWestJet has made significant progress on safeguarding our digital environment and supporting the specialized teams working to resolve the cyber incident that began on June 13 2025 ppAs soon as a cybersecurity incident was identified we took immediate action including but not limited to launching an investigation engaging world class thirdparty cyber security experts and forensic specialists and notifying our people and guests of our ongoing efforts ppWe are working as quickly as possible to assess any potential data in scope Our investigations are ongoing and we will provide updates as appropriate in the future We have engaged with law enforcement and are complying with our regulatory obligations in the meantime The protection of our data is of utmost importance to us and we thank all of our guests for their continued patience at this timeppJune 15 3 pm MTppAs we continue work to determine the extent and overall impact of the cybersecurity incident some guests may temporarily encounter intermittent interruptions or errors while using the WestJet app andor WestJetcom and we are working to resolve these issuesppOur operations remain safe and stable and are not impacted by the situation WestJet is grateful to our guests our people and our partners for their support and patience Regular updates will continue to be provided as more details can be sharedppJune 15 11 am MTppAs of this morning WestJet continues to make progress on safeguarding our digital environment and supporting the specialized teams working to resolve this situation We continue to cooperate with all associated regulatory bodies and law enforcement while prioritizing minimal disruption to our guests and employeesppWestJet is grateful to our guests our people and our partners for their support and patience Regular updates will continue to be provided as more details can be sharedppJune 14 9 pm MTppThere is no new information to share as WestJet continues to respond to a cybersecurity incidentppOur operations remain safe and unaffected while we work towards resolving the situationppWestJet is committed to providing regular updates to maintain transparency and will update this page every 12 hours or sooner as additional information becomes availableppJune 14 9 am MTppWestJet continues to respond to a cybersecurity incident that is affecting access to some services and software systems ppOur operation is running safely and remains unaffected by the current situation at this time We are actively working to understand the extent of impact and have expedited resolution efforts We apologize to our guests and employees for any interruptions they may be experiencing as a result ppWestJet is committed to providing regular updates to maintain transparency and will update this page every 12 hours or sooner if required as any additional information becomes availableppJune 13ppWestJet is aware of a cybersecurity incident involving internal systems and the WestJet app which has restricted access for several users We have activated specialized internal teams in cooperation with law enforcement and Transport Canada to investigate the matter and limit impactsppWe are expediting efforts to maintain the safety of our operation and safeguard sensitive data and personal information for both our guests and employees and we apologize to all guests for any disruption to their access to WestJets servicesppIt is too early to speculate on details though we are committed to sharing what we know as information becomes available WestJet advises that guests and employees exercise additional caution at this time especially when sharing personal informationppPlease find the latest information available on WestJetcom or Xcomwestjetnewspp
As Canadas winter weather approaches WestJet is enhancing its operations to ensure a smooth and reliable travel experience for guests during the busiest season of the year
pp
Due to Hurricane Milton for the safety of our guests and crew WestJet has issued travel advisories for Fort Lauderdale Orlando Fort Myers and Tampa and Nassau
pp
With more than 10 per cent of its fleet continuing to undergo inspection and repairs due to the storm system that impacted the airlines global hub on August 5 2024 WestJet continues to issue proactive cancellations across August to account for reduced capacity
ppFlight prices terms and conditions
pp
pp
pp
pp
pp
pp
pp
pp
pp
pp
pp
pp
pp
pp
pp WestJet All rights reserved externalicon Indicates external site which may or may not meet accessibility guidelines andor be translatedp
