Harrods warns customers their personal data could have been stolen by hackers in new cyberattack Daily Mail Online

pBy AIDAN RADNEDGE SENIOR NEWS REPORTER pp Published 1757 EDT 26 September 2025 Updated 1759 EDT 26 September 2025 pppp 61ppView commentsppppHarrods has warned some customers that their personal data could have been taken in an IT systems breach in the latest cyberattack to hit a major UK firmppThe luxury department store based in Londons Knightsbridge said information such as names and contact details of its ecommerce customers was taken after one of its thirdparty provider systems was compromisedppIn a statement Harrods said We have been notified by one of our thirdparty providers that some Harrods ecommerce customers personal data has been taken from one of their systemsppWe have informed affected customers that the impacted personal data is limited to basic personal identifiers including name and contact details but does not include account passwords or payment detailsppThe third party has confirmed this is an isolated incident which has been contained and we are working closely with them to ensure that all appropriate actions are being taken We have notified all relevant authoritiesppIn May Harrods restricted internet access across its sites as a precautionary measure after an attempt to gain unauthorised access to its systemsppThe spokesman added No Harrods system has been compromised and it is important to note that the data was taken from a thirdparty provider and is unconnected to attempts to gain unauthorised access to some Harrods systems earlier this yearppIn July four people who were arrested for their suspected involvement in damaging cyber attacks against Marks Spencer the Coop and Harrods were bailed pending further inquiriesppHarrods has warned some customers that their personal data could have been taken in an IT systems breach pictured is the firms flagship department store in Knightsbridge LondonppThese were two men aged 19 a 17 yearold boy and a 20yearold woman ppThey were arrested on suspicion of blackmail money laundering offences linked to the Computer Misuse Act and participating in the activities of an organised crime group according to the National Crime AgencyppThe latest warning by Harrods comes after Britains largest carmaker Jaguar Land Rover last month suffered a devastating hack that threatens to cost it billionsppThe strike has forced JLR to suspend factory production and the stoppage is expected to last into next monthppUnion and politicians have warned some small suppliers which produce parts for the car giant could collapse without urgent financial supportppAbout 1000 vehicles a day usually roll off its production lines in the West Midlands and Merseyside but JLR paused production at the end of August after being targeted by hackersppIts engine manufacturing site in Wolverhampton has also been pausedppEarlier this week JLR extended its pause in production until next month as it continues to tackle the impact of the shutdownppBut it is feared it could last until November depriving it of 35billion in revenue and 250million of profitppPrime Minister Sir Keir Starmer said he is really concerned about the impact on JLR and the businesses in its supply chain with the Department for Business working around the clock on the issueppThe Government is now considering buying component parts typically used by JLR from their suppliers in order to keep them trading until production restarts at the car giantppAnother option being considering would involve Governmentbacked loans for suppliers while it could also purchase and stockpile car parts though reports have suggested ministers would rule out a Covid furloughstyle rescue schemepp
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