In Singapore 147000 customer records exposed in Cycle Carriage data breach

pppppppManage your accountppppSINGAPORE Aug 1 About 147000 customer records were compromised in a recent data breach at car distributor Cycle Carriage in Singapore the company confirmed todayppResponding to media queries a Cycle Carriage spokesperson said the firm detected unauthorised access to its customer relationship management system on July 14 where a threat actor downloaded certain customer details according to CNA in a report published todayppAbout 147000 data records are affected Most of the downloaded records have missing or partial information the spokesperson saidppThe compromised data may include names and contact details such as email addresses and phone numbersppAround 2 per cent of the records also contained National Registration Identity Card NRIC numbers and deposit amountsppNo banking or credit card details were accessedppCycle Carriage the authorised dealer in Singapore for car brands including MercedesBenz Mitsubishi Kia Citroën and Peugeot said it has taken steps to block further unauthorised access following the breachppA forensic investigation has since been launched and the company has brought in cybersecurity experts to determine the cause of the intrusionppCycle Carriage has notified Singapores Personal Data Protection Commission PDPC lodged a police report and begun informing affected customers in batches starting WednesdayppIn an email to a customer seen by CNA the company described the incident as a cybersecurity breach and said it was still assessing the full extent of the damageppApologising to those affected the company said it had internal protocols and training in place to safeguard data but would continue to improve these measures in light of the breachppCustomers were urged to stay alert for phishing scams and suspicious requests for personal informationppThe PDPC confirmed it is investigating the case while the Cyber Security Agency of Singapore reminded organisations to strengthen cybersecurity defences to prevent data leaks and limit their impactpp pp p