South Korean retail giant Coupang to compensate 11 billion to affected users over data breach

pppSouth Korean online retail giant Coupang said it will offer 169 trillion South Korean won 117 billion in compensation to 34 million users affected by a massive data breach disclosed last monthppThe company said in a statement Monday local time that it planned to provide customers with purchase vouchers totaling 50000 won for various Coupang servicesppFormer customers who closed their Coupang accounts following the data breach are also eligible to receive the vouchers ppCoupang said users can check their eligibility for the vouchers starting Jan 15 according to a Google translation of the statement in KoreanppHarold Rogers interim CEO for Coupang Corp described the move as a responsible measure for our customers and said the company would fulfill its responsibilities to the end ppI once again deeply apologize to our customers he said in the statement ppRogers apology came a day after Coupang founder Kim Bom also apologized saying that he was devastated by the disappointment people have experienced ppThe data breach which was revealed on Nov 18 led to the resignation of CEO Park Daejun earlier this monthppCoupang founder Kim Bom said in a separate statement that the company had failed to communicate clearly from the outset of the incidentppThe USbased chairman acknowledged his apology was overdue explaining that he initially believed it was best to communicate publicly and apologize only after all the facts were confirmedppIn retrospect this was a poor judgment While Coupang worked tirelessly to resolve the situation I should have expressed my deepest regrets and sincere apologies from the beginning My heart has been heavy ever since I first learned of the data breach Kim saidppKim added that the company has recovered all the leaked customer information through cooperation with the government as well as the storage devices belonging to a suspect behind the data breachppHe also said the customer information stored on the suspects computer was limited to 3000 records and that it was not distributed or sold externally ppGot a confidential news tip We want to hear from youppSign up for free newsletters and get more CNBC delivered to your inboxppGet this delivered to your inbox and more info about our products and servicespp 2026 Versant Media LLC All Rights Reserved A Versant Media Companypp
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