Investigation launched after hundreds of confidential patient details from Lloyd Pharmacy were sent to a woman in the post - Manchester Evening News
Investigation launched after hundreds of confidential patient details from Lloyd Pharmacy were sent to a woman in the post
She believes the box from Lloyds Pharmacy was meant to be delivered to NHS prescriptions services in Bolton
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The box contained stacks of prescriptions from GP and dental practices (Image: SWNS)
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A woman received a parcel from Lloyds Pharmacy containing hundreds of prescription records - exposing confidential patient information.
She believes the box from Lloyds Pharmacy was meant to be delivered to NHS prescriptions services in Bolton, Greater Manchester.
But it turned up on her doorstep 300 miles away near Elgin, Moray, and she's concerned about how the personal information could have ended up in unscrupulous hands.
Lloyds Pharmacy has launched an investigation and says it was a courier error and steps have been taken to prevent a repeat.
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The box was marked 'Delivery of Data to NHS on behalf of Lloyds Pharmacy', and contained stacks of prescriptions from GP and dental practices.
The shocked woman, who spoke on the condition of anonymity, said: "It's got my name, address and phone number on it.
"There was a carrier bag with a stack of hundreds of prescriptions from places like Bedfordshire and Milton Keynes.
"It's got patients' names, ages, home addresses, the practices they've been to and what they've been prescribed.
"They're handwritten. It's quite worrying.
"It's all confidential information, plus how they've got my address to begin with. It's bizarre."
Lloyds Pharmacy has launched an investigation after a huge bundle of documents were sent to a private address in Scotland (Image: SWNS)
A Lloyds Pharmacy spokesperson told the Manchester Evening News: "After carrying out a thorough investigation, we can confirm that this incident was the result of a courier error.
138335514538
"The prescriptions were secured by our Data Protection Officer within 24 hours and we're pleased to confirm that this was not a reportable data breach.
"We have spoken to the courier provider who have conducted an internal investigation and assured us that steps have been taken to prevent this from happening again."
She believes the box from Lloyds Pharmacy was meant to be delivered to NHS prescriptions services in Bolton
men
SHARE
6COMMENTS
Enter your postcode for local news and info
Enter your postcode
The box contained stacks of prescriptions from GP and dental practices (Image: SWNS)
For all the latest news from in and around Bolton, sign up for the free MyBolton newsletter
Enter your email
Subscribe
When you subscribe we will use the information you provide to send you these newsletters. Sometimes they’ll include recommendations for other related newsletters or services we offer. OurPrivacy Noticeexplains more about how we use your data, and your rights. You can unsubscribe at any time.
A woman received a parcel from Lloyds Pharmacy containing hundreds of prescription records - exposing confidential patient information.
She believes the box from Lloyds Pharmacy was meant to be delivered to NHS prescriptions services in Bolton, Greater Manchester.
But it turned up on her doorstep 300 miles away near Elgin, Moray, and she's concerned about how the personal information could have ended up in unscrupulous hands.
Lloyds Pharmacy has launched an investigation and says it was a courier error and steps have been taken to prevent a repeat.
Sign up to the free MEN email newsletter
Get the latest updates from across Greater Manchester direct to your inbox with the free MEN newsletter
You can sign up very simply by following the instructions here
READ MORE
Free flu vaccine for over-50s to be rolled out next month - here's how to get it
The box was marked 'Delivery of Data to NHS on behalf of Lloyds Pharmacy', and contained stacks of prescriptions from GP and dental practices.
The shocked woman, who spoke on the condition of anonymity, said: "It's got my name, address and phone number on it.
"There was a carrier bag with a stack of hundreds of prescriptions from places like Bedfordshire and Milton Keynes.
"It's got patients' names, ages, home addresses, the practices they've been to and what they've been prescribed.
"They're handwritten. It's quite worrying.
"It's all confidential information, plus how they've got my address to begin with. It's bizarre."
Lloyds Pharmacy has launched an investigation after a huge bundle of documents were sent to a private address in Scotland (Image: SWNS)
A Lloyds Pharmacy spokesperson told the Manchester Evening News: "After carrying out a thorough investigation, we can confirm that this incident was the result of a courier error.
138335514538
"The prescriptions were secured by our Data Protection Officer within 24 hours and we're pleased to confirm that this was not a reportable data breach.
"We have spoken to the courier provider who have conducted an internal investigation and assured us that steps have been taken to prevent this from happening again."
