Mississippi Children's Home Society, CARES Center, Inc. - breach notification

Notice of Data Event
Mississippi Children's Home Society, CARES Center, Inc.. Mississippi Children's Home Services, Inc., d.b.a. Canopy Children's Solutions - June 2, 2023
Mississippi Children's Home Society, CARES Center, Inc., Mississippi Children's Home Services, Inc., d.b.a. Canopy Children's Solutions ("Canopy") is providing notice of an incident that may affect the privacy of personal information. Canopy takes this incident seriously. This notice provides details of the incident, our response. and steps individuals mav take to better protect against possible misuse of their personal information, should they feel it appropriate to do so.
On April 4, 2023, Canopy discovered encrypted files on certain systems within its network. Upon learning this, Canopy immediately took steps to secure its systems and launched an investigation into the full nature and scope of the event with the assistance of third-party forensic specialists. The investigation determined that an unauthorized actor gained access to certain systems on its network and may have accessed and/or acquired certain files and folders from these systems on April 4, 2023. Canopy identified the potentially affected files and are in the process of conducting a comprehensive and thorough review of the files to
identitv anv personal information contained therein and to whom that information relates. in order to notify imbacted individuals directiv of the incident. Once the review is complete. we will move as quickly as possible to notity individuals whose information may be affected and provide detail about the types of information at issue for each individual
Canopy takes the confidentiality, privacy, and security of information in its care very seriously. Upon discovery of the incident. Canopy immediately commenced an investigation and took signiticant steps to implement additional sateguards and review its Dolicies and procedures relating to data privacy and
At the conclusion of the data review. anon wi mail a notice letter to individuals whose information is determined to be in the potentially affected files, and for whom we have a valid mailing address
If you have additional questions about this event vou can call: 769-770-1992
Canopy encourages potentially impacted individuals to remain vigilant against incidents of identity theft and fraud by reviewing their accounts, explanations of benefits, and credit reports for suspicious activity,
and to report any suspicious activity to the attiliated institutions immediatelv. Individuals may contact the three major credit reporting agencies for advice on how to obtain free credit reports and how to place fraud alerts and security freezes on credit files. The relevant contact information is below.
Under U.S. law you are entitled to one free credit report annually from each of the three major credit reporting bureaus. 1o order your tree credit report. visit www.annualcreditreport.com or call, toll-tree, I•
877-322-8228. You may also contact the three major credit bureaus directly to request a free copy of vou credit report.
You have the right to place a "security freeze on your credit report, which will prohibit a consumer reporting agency from releasing information in your credit report without your express authorization. The security freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a security freeze to take control over who gets access to the personal and rinancial information in vour credit report may delay. interfere with, or prohibit the timelv approval of an subsequent request or application vou make regarding a new loan. credit mortgage, or any other account involving the extension of credit. Pursuant to federal law, you cannot be charged to place or lift a security freeze on your credit report. Should you wish to place a security freeze, please contact the major consumer reporting agencies listed below:
Experian
Trans Union
PO Box 9554
PO. Box 160
Allen, TX 75013
Woodlyn. PA 19094
Equifax
P.O. Box 105788
Atlanta, GA 30348-5788
1-888-397-3742
1-888-909-8872
www.experian.com/freeze/center.h
www.transunion.com/cred www.equifax.com/personal/crc
it-freeze
dit-report-services
In order to request a security treeze, you will need to provide the following information:
Your full name (including middle initial as well as Jr., Sr., 11, II, etc.);
Social Security number;
Date of birth;
It you have moved in the past rive vears. provide the addresses where vou have lived over the
prior five years;
5. Proof of current address. such as a current utilitv bill or telephone bill:
A legible photocony of a government-issued identification card (state driver's license or ID card. military identification, etc.);
7. If you are a victim of identity theft, include a copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft.
As an alternative to a security freeze, you have the right to place an initial or extended "fraud alert" on your file at no cost. An initial fraud alert is a one-vear alert that is placed on a consumer's credit file. Upon seeing a fraud alert displav on a consumer's credit file. a business is required to take steps to verify the consumer's identity before extending new credit. If you are a victim of identity theit, you are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should you wish to place a fraud alert, please contact an one of the agencies listed below:
Experian
Trans Union
Equifax
PO Box 9554
P.O. Box 2000
P.O. Box 105069
Allen, TX 75013
Chester. PA 19016
1-888-397-3742
Atlanta, GA 30348
-800-680-7289
1-888-766-0008
www.exberian.com/traud/center.htm
www.transunion.com/traud-
www.equifax.com/personal/credit-
victim resource/place:
fraud-alert
You can further educate yourself regarding identity theft, fraud alerts, security freezes, and the steps you can take to protect ourself. by contacting the consumer reporting agencies. the Federal Trade Commission. or vour state Attorney eneral.
The rederal I rade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC
20580, www.identitytheft.gov, 1-877-ID-THEFT (1-877-438-4338); TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. You can obtain further information on how to file such a complaint by way of the contact information listed above. You have the right to file a police report if vou ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft. vou will likelv need to provide some proof that vou have been a victim. Instances of known or suspected identity
theft should also be reported to law entorcement and vour state Attorney General