Hospital Español Auxilio Mutuo de Puerto Rico, Inc Notice of Data Breach
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Monday 21 April 2025 1050 PM
ppppSAN JUAN PR ACCESS Newswire April 21 2025 Hospital Español Auxilio Mutuo de Puerto Rico IncppWhat HappenedppOn September 23 2023 the Department of Homeland Security informed the Hospital Español Auxilio Mutuo de Puerto Rico Inc that our systems were the likely target of a criminal cyber group Immediately upon receiving this notice we initiated our incident response plan retained legal counsel and engaged outside IT experts through counsel in cyber incident response On November 21 2023 our initial investigation identified evidence consistent with unauthorized access to certain systems but was unable to conclude the extent if any of data misuse or exfiltrationppIn an attempt to further determine the extent of the incident we launched a second investigation and on May 15 2024 our preliminary findings identified unauthorized activity typically associated with data exfiltration on Auxilio Mutuo systems that contained patient data Although ultimately inconclusive on September 24 2024 a comprehensive review of available evidence by internal and external IT experts limited the potentially affected patients to those who visited our facility between August 2022 and September 2023ppWhat Information was InvolvedppAuxilio Mutuo cannot confirm the exact data elements affected for each impacted patient Out of an abundance of caution however we have informed the potentially affected patients that the following information may have been impactedppContact information such as first and last name address date of birth phone number and email and one or more of the followingppHealth insurance information such as primary secondary or other health planspolicies insurance companies membergroup ID numbers and MedicaidMedicaregovernment payor ID numbersppHealth information such as medical record numbers providers diagnoses medicines test results images care and treatmentppBilling claims and payment information such as claim numbers account numbers billing codes payment cards financial and banking information payments made and balance due andorppOther personal information such as Social Security numbers drivers licenses or state ID numbers or passport numbersppWhat is Auxilio Mutuo doingppImmediately upon learning of the potential threat to Auxilio Mutuos systems Auxilio Mutuo implemented its incident response plan and began an investigation with support from cybersecurity experts In response to the warning from the Department of Homeland Security Auxilio Mutuo immediately took action to shut down systems and sever connectivity to prevent further impact Auxilio Mutuo has taken steps to strengthen its network systems to reduce the risk of a similar incident from occurring in the future Now Auxilio Mutuo is providing potentially impacted patients with notice of the incident one year of free credit monitoring and identity protection services through Equifax Should you have any questions or concerns please contact our dedicated assistance line with Equifaxs at 18003955920ppWhat You Can DoppAs a general matter we encourage everyone to employ best security practices including monitoring credit reports and financial statements We also remind everyone you are entitled to one free credit report annually from the each of the three major credit reporting bureaus TransUnion Experian and Equifax To order your free credit report visit wwwannualcreditreportcom or call 18773228228ppYou can further educate yourself regarding identity theft fraud alerts credit freezes and the steps you can take to protect your personal information by contacting the credit reporting bureaus the Federal Trade Commission FTC or your state Attorney General The FTC also encourages those who discover that their information has been misused to file a complaint with them The FTC may be reached at 600 Pennsylvania Ave NW Washington DC 20580 wwwidentitytheftgov 1877IDTHEFT 18774384338 and TTY 18666534261ppFor More InformationppFor any further information please contact Auxilio Muto via our dedicated assistance line with Equifaxs at 18003955920ppSincerelyppJorge J Velez GutierrezGeneral CounselHospital Español Auxilio Mutuo de Puerto Rico IncppContact InformationppMelissa Méndez Velázquez Directora de Relaciones Públicasemail protected787 758 2000 Ext 1585ppSOURCE Hospital Español Auxilio Mutuo de Puerto Rico Incpp
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all of your PR Distribution and Media Outreach Tools in one
single solution Monthly Annual Subscriptions
ppExplore our distribution packages todayppFind create journalist lists with the most up to date database in the industryppPersonalize and customize your pitch for maximum engagementppDiscover your brand industry and competitor mentionsppppThe first and only Allinone subscription platform that offers you the ability
to manage all of your IR communications needs from a single
source Explore our IR subscriptions
ppExplore how you can upgrade your IR Site todayppEnsure your IR Site is accessible for your entire audienceppExperience seamless calls with our dedicated team of domestic operatorsppEasily send your releases out with quick turnarounds and no extra feesppHost your day knowing youve got the most experienced webcast team in the industryppppStreamline your PR IR needs with one platformppppEasily schedule and manage your investor meetings with our comprehensive and easy to use softwareppOur PR and IR tools are designed to meet all necessary regulatory requirements giving you the confidence to communicate effectively and compliantly Streamline your communications needs today with our onestop shop offeringppWhether a startup or established brand we deliver the support targeted distribution media outreach and flexible pricing payment options needed to amplify your story with confidenceppWe simplify the process of delivering success for both you and your clients We understand the importance of getting it right equipping you with seamless billing flexible plans and payment structures and clear reporting and analytics to ensure every campaign runs smoothly and achieves measurable resultsppWe understand the need to manage high volume of press release distribution efficiently Thats why we offer a dedicated API designed specifically for our legal customers delivering a streamlined simple process that ensures value and ease at every stepppWe understand the importance of cost efficiency for highvolume partners which is why we offer bulk discounts tailored to meet your needs while maximizing valueppppppppDesigned for brands that need help consistently fueling their content strategy and calendar with optimized press releases blogs and moreppTailored for brands with a solid content strategy seeking support for effectively reaching and engaging the mediappMade for brands that need more comprehensive support building and managing their content strategy media outreach and engagement planppppPersonalized support to optimize your platform including tailored journalist list creation pitch guidance and monitoring setupppContinual support and management including ongoing list creation pitch creation and modifications monitoring adjustments and additional reporting and analytics reviewppPress Release creation and optimization for SEO and audience engagementppPublic RelationsppInvestor Relationspppp
Topic
pp
Monday 21 April 2025 1050 PM
ppppSAN JUAN PR ACCESS Newswire April 21 2025 Hospital Español Auxilio Mutuo de Puerto Rico IncppWhat HappenedppOn September 23 2023 the Department of Homeland Security informed the Hospital Español Auxilio Mutuo de Puerto Rico Inc that our systems were the likely target of a criminal cyber group Immediately upon receiving this notice we initiated our incident response plan retained legal counsel and engaged outside IT experts through counsel in cyber incident response On November 21 2023 our initial investigation identified evidence consistent with unauthorized access to certain systems but was unable to conclude the extent if any of data misuse or exfiltrationppIn an attempt to further determine the extent of the incident we launched a second investigation and on May 15 2024 our preliminary findings identified unauthorized activity typically associated with data exfiltration on Auxilio Mutuo systems that contained patient data Although ultimately inconclusive on September 24 2024 a comprehensive review of available evidence by internal and external IT experts limited the potentially affected patients to those who visited our facility between August 2022 and September 2023ppWhat Information was InvolvedppAuxilio Mutuo cannot confirm the exact data elements affected for each impacted patient Out of an abundance of caution however we have informed the potentially affected patients that the following information may have been impactedppContact information such as first and last name address date of birth phone number and email and one or more of the followingppHealth insurance information such as primary secondary or other health planspolicies insurance companies membergroup ID numbers and MedicaidMedicaregovernment payor ID numbersppHealth information such as medical record numbers providers diagnoses medicines test results images care and treatmentppBilling claims and payment information such as claim numbers account numbers billing codes payment cards financial and banking information payments made and balance due andorppOther personal information such as Social Security numbers drivers licenses or state ID numbers or passport numbersppWhat is Auxilio Mutuo doingppImmediately upon learning of the potential threat to Auxilio Mutuos systems Auxilio Mutuo implemented its incident response plan and began an investigation with support from cybersecurity experts In response to the warning from the Department of Homeland Security Auxilio Mutuo immediately took action to shut down systems and sever connectivity to prevent further impact Auxilio Mutuo has taken steps to strengthen its network systems to reduce the risk of a similar incident from occurring in the future Now Auxilio Mutuo is providing potentially impacted patients with notice of the incident one year of free credit monitoring and identity protection services through Equifax Should you have any questions or concerns please contact our dedicated assistance line with Equifaxs at 18003955920ppWhat You Can DoppAs a general matter we encourage everyone to employ best security practices including monitoring credit reports and financial statements We also remind everyone you are entitled to one free credit report annually from the each of the three major credit reporting bureaus TransUnion Experian and Equifax To order your free credit report visit wwwannualcreditreportcom or call 18773228228ppYou can further educate yourself regarding identity theft fraud alerts credit freezes and the steps you can take to protect your personal information by contacting the credit reporting bureaus the Federal Trade Commission FTC or your state Attorney General The FTC also encourages those who discover that their information has been misused to file a complaint with them The FTC may be reached at 600 Pennsylvania Ave NW Washington DC 20580 wwwidentitytheftgov 1877IDTHEFT 18774384338 and TTY 18666534261ppFor More InformationppFor any further information please contact Auxilio Muto via our dedicated assistance line with Equifaxs at 18003955920ppSincerelyppJorge J Velez GutierrezGeneral CounselHospital Español Auxilio Mutuo de Puerto Rico IncppContact InformationppMelissa Méndez Velázquez Directora de Relaciones Públicasemail protected787 758 2000 Ext 1585ppSOURCE Hospital Español Auxilio Mutuo de Puerto Rico Incpp
Solutions
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Public Relations Products
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Investor Relations Products
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All Access
pp
Professional Services
pp
Blogs
pp
Resources
pp
FAQs
pp
About Us
pp
Contact Us
pp
Subscribe to Our Newsletter
pp
2025 ACCESS Newswire Inc All rights reserved
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